Warranty

What matters:

At Isotope Watches, we focus on creating original and timeless products designed to last a lifetime. Our universal approach to design and production is based in Henfield, England, with assembly taking place in England or Switzerland, depending on the watch.

If you're not happy with your watch, please return it within 14 days of purchase. All watches must be returned in their original condition - unworn, with the protective film intact and undamaged. For a partial refund (as we cannot always refund Bank and Shopify fees) or an exchange, please email info@isotopewatches.com, and when possible, we will provide a return label.

We offer a two-year warranty on all our movements and production defects. Please note that rotating bezels are covered under the wear and tear warranty. Make sure to wear and clean them properly, especially after diving.

If something is wrong, we are always here to help and resolve the issue.